Telemedicine Platform Launch for MedConnect
Connecting patients with care, anywhere
About the Project
MedConnect wanted to launch a telemedicine platform that would bring healthcare to remote communities across Australia. They needed a solution that was technically solid and fully compliant with strict healthcare regulations.
The Challenge
Building a telemedicine platform that could handle high-quality video consultations, integrate with healthcare systems, manage prescriptions, and maintain compliance across different jurisdictions.
Key Pain Points
- Need for reliable video quality in areas with poor connectivity
- Complex healthcare compliance requirements (HIPAA, AHPRA)
- Integration with existing EHR and pharmacy systems
- Managing patient data security and privacy
- Providing accessible interface for elderly patients
Our Solution
We developed a full-featured telemedicine platform with adaptive video streaming, integrated prescription management, and an accessible interface designed for users of all technical abilities.
Adaptive Video Platform
WebRTC-based video calls with adaptive bitrate streaming that maintains quality even on unstable connections.
E-Prescription System
Direct integration with pharmacy networks for digital prescription sending and medication management.
Health Record Integration
HL7 FHIR compliant integration with major Australian EHR systems so patient data flows where it's needed.
Accessibility-First Design
Large touch targets, voice commands, and screen reader support ensuring accessibility for elderly patients.
Technologies Used
The tools and technologies that powered this solution
Measurable Success
The tangible outcomes achieved through our partnership
Patients served through virtual consultations
Percentage of patients rating experience as excellent
Percent of users from rural and remote areas
Average wait time to see a doctor
“North Rose helped us realize our vision of making healthcare accessible to every Australian. The platform they built is reliable, secure, and truly patient-centric. Its changing lives in rural communities.”
Visual Highlights
