Telehealth Platforms That Patients Actually Use
76% of patients want telehealth options, but most telemedicine apps have a 30% abandonment rate during onboarding. We build virtual care platforms that are dead simple to use — for the 28-year-old and the 82-year-old alike.
What is Telemedicine App Development?
Telemedicine app development is building software that enables remote clinical care — video consultations, asynchronous messaging, remote diagnostics, e-prescribing, and care coordination — all within a HIPAA-compliant framework. A good telemedicine platform does more than video chat. It handles scheduling, intake forms, insurance verification, clinical documentation, and follow-up care in one workflow.
- HD video consultations that work on connections as slow as 1.5 Mbps
- Integrated e-prescribing with pharmacy routing via Surescripts
- Automated insurance eligibility checks before the visit starts
- Post-visit follow-up workflows with secure messaging and care plans
What Your Telehealth Platform Includes
Every feature a virtual care platform needs — from the first appointment request to the follow-up prescription.
Cross-Platform Video Consultations
WebRTC-based video with adaptive bitrate streaming. Works on iOS, Android, and web browsers without app downloads. Includes screen sharing, multi-party calls, and real-time medical image viewing.
Virtual Waiting Room & Scheduling
Online booking with real-time provider availability, automated appointment reminders via SMS and email, virtual waiting rooms with estimated wait times, and no-show tracking with rebooking workflows.
E-Prescribing & Pharmacy Integration
EPCS-certified electronic prescribing connected to the Surescripts network. Drug interaction checking, formulary lookup, and direct routing to the patient's preferred pharmacy — including controlled substances where state law permits.
EHR Integration & Clinical Documentation
Bidirectional sync with Epic, Cerner, and other EHR platforms. Visit notes, vitals, and prescriptions flow directly into the patient's chart. No double-entry for providers.
Billing & Insurance Verification
Real-time insurance eligibility checks via Availity or Change Healthcare. Automated CPT code suggestion for telehealth visits, copay collection, and claims submission through integrated clearinghouses.
Multi-Provider & Specialty Support
Support for primary care, behavioral health, dermatology (with image capture), and other specialties. Provider-to-provider consult tools, referral management, and group therapy session support for up to 12 participants.
Telehealth Platforms for Every Care Setting
Virtual care isn't one-size-fits-all. Different clinical settings need different tools.
Direct-to-Consumer Telehealth
On-demand virtual urgent care where patients connect with a provider in under 10 minutes. We built a D2C platform that handles 15,000+ monthly visits with an average wait time of 7 minutes.
Hospital-Based Telehealth Programs
Extend your health system's reach with branded telehealth integrated into your Epic or Cerner instance. Patients see the same provider, same chart, same billing — just through a screen instead of in person.
Behavioral Health & Therapy Platforms
Teletherapy with session scheduling, secure messaging between sessions, PHQ-9/GAD-7 assessments, and 42 CFR Part 2 compliance for substance use disorder treatment records.
Rural & Underserved Care Access
Low-bandwidth optimized platforms for areas with limited internet. Audio-only fallback, store-and-forward capabilities, and integration with community health worker workflows.
How We Build Telehealth Platforms
A process built around the unique challenges of real-time clinical communication at scale.
Clinical Workflow & Regulatory Mapping
We document the full patient journey — from appointment request to post-visit follow-up — and map state-by-state telehealth regulations that affect your platform (prescribing rules, consent requirements, reimbursement policies).
UX Design for All Populations
User testing with diverse age groups and technical skill levels. WCAG 2.1 AA accessibility compliance. Large touch targets, simple navigation, and clear language — because your oldest patient needs to join a video call without calling their grandkid.
Core Platform Development
Video infrastructure, scheduling, clinical documentation, and provider management built on a microservices architecture. We load-test for 10x your expected concurrent volume from day one.
Integration & Interoperability
Connect with your EHR, pharmacy network, insurance clearinghouse, and payment processor. Each integration is tested against production-like data with automated regression testing.
Compliance, Security & Launch
HIPAA risk assessment, state telehealth regulation compliance review, penetration testing, and launch preparation. We handle the technical requirements so your compliance team can focus on policies.
Ready to get started? Let's discuss your project.
Telehealth Platform Pricing
From startup MVPs to enterprise-scale virtual care programs — engagement models that match your stage.
Telehealth MVP
Get a working telehealth product to market in 12-16 weeks. Perfect for startups validating their virtual care model.
Custom pricing based on your requirements
- Video consultation with scheduling
- Patient and provider portals
- Basic EHR integration (FHIR)
- HIPAA-compliant infrastructure
- iOS, Android, and web support
Full Platform Build
A complete telehealth platform with advanced clinical features, billing integration, and multi-specialty support.
Custom pricing based on your requirements
- Everything in MVP plus:
- E-prescribing via Surescripts
- Insurance verification and billing
- Multi-provider scheduling and routing
- Analytics dashboard for operations
- Custom clinical workflow engine
Enterprise Telehealth Integration
Extend your health system's existing infrastructure with virtual care capabilities that integrate with your current tech stack.
Custom pricing based on your requirements
- Deep EHR integration (Epic/Cerner)
- Single sign-on with existing systems
- Custom branding and white-labeling
- Multi-facility deployment support
- SLA-backed uptime guarantees (99.99%)
Telemedicine App Development Questions Answered
Quick answers to the questions we hear most often.
We use WebRTC as the foundation for peer-to-peer video, with a media server (typically Twilio or Vonage) for recording, multi-party sessions, and reliability. Adaptive bitrate streaming ensures quality on connections as low as 1.5 Mbps. Calls fall back to audio-only if bandwidth drops further. All video streams are encrypted end-to-end.
You Might Also Need
Services that pair well with what you're already looking at.
Ready to Get Started with Telemedicine App Development?
Let's discuss your project and discover how we can help you achieve your business goals with our expert team.